Scanning Testimonial from Food Standards Agency

Food Standards AgencyWe've recently received this customer testimonial from a HEO Investigator at the Food Standards Agency who has kindly given permission to share with you.

GSA was recommended to me by a colleague who remarked that the service was very professional and prompt in returning their product.

I contacted the main telephone number and was put in touch with Joe BETTANEY. He immediately presented himself as friendly, extremely helpful and answered all my questions demonstrating an extensive knowledge of the service the company provided.

I was also impressed by the extent of the IT support provided, which was also fully described during my initial consultation.

I delivered a considerable quantity of documents to the premises, where Joe and his colleague Laura JACKSON were waiting to receive them. The service there was extremely polished with all items being handled swiftly by them and the relevant administrative documentation completed to as they did so.

The time for completion of the service was 20 days in total and this had included a further submission of additional documents by me, a week into this time period and as I was unable to collect the material, it was delivered to my place of work for me, by Joe and Laura, some three hours journey time from their offices.

I received explicit and easy to understand instruction on how to use the encrypted thumb drives, supplied with the data stored thereon, together with the GSA software to enable me to search and view specific material within.

Overall the service has been extremely professional and I would recommend this company for any large scale scanning project. Oh, and I was provided with a cup of tea when I delivered my material, to top it all off!

HEO Investigator at the Food Standards Agency